Shipping policy
Order Processing
- Processing Time: Orders are processed within 1-2 business days (excluding weekends and public holidays).
- Dispatch: Once processed, your order is dispatched promptly.
Shipping Timeline
- Delivery Estimate: Shipping takes place between 3-7 days from the day your order is dispatched.
- Transit Time: The estimated delivery time begins once your order is handed over to our shipping carrier.
Shipping Confirmation & Tracking
- Confirmation: You will receive a shipping confirmation email as soon as your order is on its way.
- Tracking: The email includes a tracking number that you can use to monitor your order’s progress online.
Shipping Charges
- Calculation: Shipping fees are calculated at checkout based on your location and order size.
- Promotions: Free shipping promotions may be available on orders exceeding a specified amount—please check our website for current offers.
Delays & Exceptions
- Unforeseen Delays: While we aim for timely delivery, factors such as weather conditions, carrier delays, or unforeseen circumstances may occasionally affect transit times.
- Customer Support: If your order is significantly delayed, please contact our customer support team for assistance.
International Shipping
- Scope: Currently, our primary shipping services are optimized for deliveries within India.
- Additional Fees: For international orders, shipping times and fees may vary. Please review the specific details provided during checkout.
Contact Us
If you have any questions or require further assistance regarding our shipping policy, please contact us at:
- Email:zenmiraind@gmail.com
- Phone: 8807475592
Thank you for choosing Zen MIRA. We appreciate your trust and look forward to delivering your order with care and efficiency!